Survey Instrument Repair

We want to make sure you are always up and running at full speed
- no matter what instrument you have.

Our job doesn’t stop after we sell you a precision instrument. Our job is to keep you up and running and productive in your task. That's why we provide repair, tech support, and training for every piece of equipment we sell. That's the DiCarlo Difference. We want to eliminate in-the-field issues as much as possible by being available when you need us. We provide phone, in person, and after hours support for all instruments and devices will sell. 

Instrument Maintenance
& Repair Rates

Click on a card to view the pricing and details for that repair level.

Basic Repair

Includes instrument re-calibration only. Rates are per hour.

  • Auto Level: $75
  • Transit Level: $125
  • Laser Level: $105
  • Pipe Laser: $210
  • Theodolite: $150
  • Total Station: $200
  • Robotic Total Station: $250
Basic Plus

Includes re-calibration and cleaning of the instrument's external housing. Rates are per hour.

  • Auto Level: $120
  • Transit Level: $150
  • Laser Level: $195
  • Pipe Laser: $325*
  • Theodolite: $195
  • Total Station: $325
  • Robotic Total Station: $375
Total Repair

Includes re-calibration and thorough cleaning of the instrument's optic lenses, external housing, screws, knobs, etc. Rates are per hour.

  • Auto Level: $175
  • Transit Level: $195
  • Laser Level: $295
  • Pipe Laser: $395*
  • Theodolite: $250
  • Total Station: $425
  • Robotic Total Station: $575

Other Services

  • Plunge Adjust - $100
  • Tangent Repair - $50
  • Center Prism Adjustment - $50
  • EDM Constant Adjustment - $50

* Pipe Laser Purge available for additional $195

Details & Exclusions

  • Parts are not included in the rates listed above.
  • Inclusions are listed. If additional service is necessary the customer will be quoted and must approve any additional fees before work will commence.
  • An evaluation fee will be assessed to declined repair quotes as follows:
    • Construction grade instrument evaluation fee: $25
    • Survey grade instrument evaluation fee: $40
  • A deposit may be required.
  • Turn-around time will vary.

Submit a Service Request

Fill out the form to the left with as much information as possible to help us prioritize and diagnose your request.